Core Level
Services
End-User/ Desktop Help Desk
Our first line remote support for our customers who encounter an issue or a malfunctioning device. Our “Help Desk” provides assistance for your employees & office equipment. It improves device availability & user experience.
IT hardware procurement
Our aid isn’t restricted to support services only, but also we provide you with all types of hardware that suits your business at competitive prices.
On-site IT Support
When the issue can’t be solved remotely, the software needs to be installed, troubleshooting...etc our team pays a visit for your office to handle it. Also, a periodic on-site visit is scheduled for device maintenance, updating & upgrading if required.
Virtual CIO
It is perceived as a competitive advantage for small & medium enterprises to support their growth without leveraging their cost burdens.
Service Desk
It is complete & personalized support. Our “Service Desk” is a proactive procedure for any issues by trying to assign solutions before it really happens using “Incident management” & “Problem management”. This optimizes your process smooth flow & delivers an adaptive service that is always aligned with business goals
